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FAQ

Where is persuede made?

Persuede is proudly Australian made. As a designer/ maker, Tina has crafted Persuede in her design studio wherever that may be as she moved around the country.
Originally from Adelaide, South Australia, Tina relocated to Sydney in 2004 where Persuede set up a studio in Newtown until 2008, selling from her stall at Paddington Market each Saturday, and supplying galleries focusing on handcrafted, Australian made products.

Opting for a seachange with her husband, when pregnant with their first child,
Persuede is now created in a small seaside town in Victoria, where Tina balances creativity with raising her three young daughters.

'Concentrating on the creation of the distinctive design panels on the front of each Persuede item, I have outsourced the remaining manufacturing, supporting local industry in Victoria. Keeping Persuede production in Australia reduces carbon emissions in freight, from inception through to completed product.
Having the utmost respect that leather is an animal product, and the many processes it has travelled before becoming Persuede, I ensures there is limited wastage, every part of a skin can be cut into a shape to create one of my unique designs'.

How often do you restock?

Restocking takes place monthly. Join the mailing list to be notified when the next restock will be taking place. You can also follow Persuede on facebook.

How is your shipping calculated?

To make it easier and fair, shipping is calculated on per spend basis.
From $40 - $100 = $10
From $100- $350 =$20

We always aim to post within 7 days. If you are not delighted with your purchase (and this has never happened yet) we need to be notified within 3 days of your receiving your items. Just send the items back and on their safe return we'll send you a refund or an exchange if you prefer. The refund won't include the shipping charges.

Simply send an email to tina@persuede.com.au with your proof of purchase, original order number, and we'll take it from there.

When will my order be shipped?

We always aim to post within 7 days.

Can I place an order if an item has sold out?

Send us an email, and tell us what you'd like.

Will Persuede custom make an item?

Sure! We can change the colours on the design panel, or the leather of the item itself can be altered to suit your taste. Send us an email to discuss what you'd like. But when it comes to custom work patience is a virtue! We always do our best to get things done but handwork should never be rushed.